How can we help?
Find answers about joining UniLink, managing your account, connecting with students, and using the platform safely.
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Getting started
UniLink is a networking platform designed for students in Malawi's higher education institutions. It brings student connections, academic discussions, study groups, events, research opportunities, and live sessions together in one place.
Visit the UniLink homepage and select Sign Up. Complete the registration form with your details and follow any verification instructions shown during registration. If you have trouble signing up, contact our support team below.
You can create an account and use UniLink's core student networking features for free. Some content on the platform may be marked as sponsored or promoted.
Your account
On the login page, select Forgot Password, enter your registered email address, and follow the password-reset instructions sent to your inbox. Check your spam or junk folder if the email does not arrive.
To request account deletion, check the account-management options in your settings. If you cannot find a deletion option, contact UniLink support using the button below for assistance. Make sure you understand the consequences before confirming deletion.
UniLink features
Study groups are shared spaces where students can discuss coursework, exchange learning resources, collaborate on assignments, and prepare for exams. You can create a group or join an existing one to connect with students who share your interests.
The Research Hub helps students and researchers share academic projects, discover research activities, find collaborators, and participate in studies when opportunities are available. Read each project's details before deciding whether to participate.
Live sessions let students meet through real-time video and audio. They can be used for study discussions, group activities, and online events. Open the Live Sessions area to start or join a session, and allow microphone or camera access if you want to use those features.
Safety & privacy
UniLink is intended for students in higher education. During registration, follow the email and account-verification steps presented to you. Verification requirements may depend on your institution and the registration options available.
UniLink processes information you provide when registering and using the platform, such as profile details, posts, comments, and messages, as well as certain technical or usage information. For details about how information is used, stored, and shared, please read our Privacy Policy.
If someone is harassing you, avoid sharing additional personal information. Use any available reporting controls on the relevant profile or content, or email our support team with a description of the issue and relevant details. We can review reports and take action under UniLink's rules where appropriate.
Still need help?
Can't find the answer you need? Contact UniLink support and describe the issue you're experiencing.